FAQ

Frequently asked questions

How will I know what to bring to my live class?


Great question, we will provide info on supplies and materials are available under the class description on the Courses page when book it. We will also send youan email reminder before your class with the list of recomended supplies. If you have any questions about materials, what you need, where to find them, or alternatives, please email us at learnforlife@ableartswork.org




Do CMTE classes fulfill music therapy licensing requirements?


CMTEs are continuing music therapy education and fulfill the credit needed towards the 100 credits required within a five year board certification renewal cycle.




How do I "attend" my live classes?


You will recieve a zoom link in your confirmation email once you have booked your class. Your Learn for Life Coordinator will make sure you are set up for success. If you have any trouble with recieving your zoom link, please contact us at learnforlife@ableartswork.org You will also receive your Zoom information in a reminder email a couple days before your class. Here is an Able ARTS Work tutorial on how to use Zoom:




How do I apply to teach on the Learn for Life site?


We would like to hear from you. We are looking to bring your passion and enterprise to individuals who are interested in growing creatively and in a inclusive setting. Please feel free to fill out an application and indicate you are interested in teaching through the Learn for Life Site. Online application: https://form.jotform.com/210266859256160 Questions: learnforlife@ableartswork.org




Who can I reach if I have further questions or any technical issues?


We want you to know that you are supported in this learning journey. Feel free to reach out with your questions through our "Let's Chat" box located in the lower left corner or contact Sydney Davis-Campos, Virtual Learning and Training Coordinator directly at learnforlife@ableartswork.org




Are your classes accessible?


We’re committed to making our classes accessible to the widest possible audience. If you have accessibility needs, when filling out the booking form please check the box at the bottom of the form indicating that you need additional assistance. A staff member will be in contact with you shortly after you have booked a class to discuss necessary accommodations to ensure the class is fully accessible for you. Accessible Options through Zoom: Adjustable captioning and chat font size Screen reader alerts Zoom supports common screen readers such as NVDA, JAWS, VoiceOver, and Android Talkback. Zoom visual interfaces are designed with adequate color contrast, size, and usage of color to ensure clarity for users with various vision needs. Keyboard shortcuts Screen shared items can also be uploaded in the chat for screen reader users to be able to follow along with their own technology. Can spotlight and pin multiple videos to ensure the interpreter is always visible. We welcome any comments or suggestions regarding the accessibility , if you wish to contribute to improving our sites, please contact us.




Who are your therapists and instructors?


All of our Learn for Life live and pre-recorded instructors and therapists are highly trained and qualified. You can learn more about all of them here.




What if I have a complaint?


Able ARTS Work, Learn for Life complaint process: Is deliberative and consistent Is prompt, fair and equitable in manner. Recognizes the value of information provided by participants and the public. Understands it will help us improve our operations and are ability to fulfill our mission and vision. We do not accept complaints via mail or phone, only by email. Able ARTS Work process for reviewing and responding to a complaint consists of the following steps: 1. Submit complaint by email: learnforlife@ableartswork.org 2. We will initially review the complaint within 30 days of its receipt. The complainant will be notified upon conclusion of this initial review. This notification will provide information on any next steps, if applicable. 2a. If Able ARTS Work determines a complaint warrants further consideration, the complaint, including related documentation as applicable, will be needed to be submitted for review. 2b. Able ARTS Work will review the information provided within 30 days of its receipt and make a decision regarding the complaint. Note: Once a complainant has been notified as to the outcome of the initial review, Able ARTS Work will address the complaint from that point forward according to established policies and procedures as appropriate. Able ARTS Work is unable to provide further updates as to the status of a complaint. All correspondences will be done and completed by email.